Cole International is a logistics company with a proud history spanning over 65 years. From our beginnings in 1958 to becoming a national leader across Canada, our growth has been built on trust, service, and a commitment to doing what’s right. At Cole, we don’t just move goods - we move businesses forward by putting people at the heart of everything we do.
Why You'll Love This Role
The Compliance Analyst will provide administrative and technical support to the Canadian brokerage operations team while developing a strong understanding of customs compliance and regulatory requirements. The successful candidate will have experience in customs brokerage or international trade and a willingness to learn Canadian import regulations, customs processes, and compliance best practices.
This role will support the Compliance team through research, quality reviews, system maintenance, and issue resolution while assisting in ensuring compliance with Canada Border Services Agency (CBSA) regulations and company procedures. The position offers an excellent opportunity for career growth within the customs brokerage and compliance field.
What We Offer
- Competitive salary and benefits package
- Salary Range: $65-80,000 per year
- Opportunities to grow your career within a well-established organization
- A supportive, inclusive, and values-driven company culture
- Opportunity to make an impact on an evolving business
What You'll Do
- Assist with research relating to Canadian import regulations, tariff classification, valuation, trade agreements, and import requirements.
- Support the Canadian brokerage operations team by responding to routine compliance inquiries and escalating complex issues as required.
- Perform quality control reviews of customs entries to identify errors and support compliance objectives.
- Assist in monitoring compliance with CBSA regulations, policies, and procedures.
- Monitor CBSA notices, customs memoranda, trade agreement updates, and other regulatory communications, highlighting relevant changes to the Compliance team.
- Assist with internal audits, compliance reviews, and corrective action follow-up activities.
- Support the investigation and resolution of SWI rejects, CAD errors, and other customs processing issues.
- Assist with AMPS-related reviews and documentation as directed.
- Maintain system data and updates, including permit groups, warehouse codes, holiday schedules, and other compliance-related reference information.
- Participate in testing system updates and enhancements as required.
- Assist with the development and maintenance of compliance training materials, procedures, and reference guides.
- Support special projects and process improvement initiatives within the Compliance department.
- Other duties as required.
What You'll Bring
- 5 years of experience in customs brokerage.
- Knowledge of Canadian import regulations and customs brokerage processes.
- Interest in developing expertise in tariff classification, valuation, free trade agreements, and customs compliance.
- Strong attention to detail and organizational skills.
- Strong analytical and problem-solving abilities.
- Effective written and verbal communication skills.
- Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
- Familiarity with customs brokerage software SLOAP, DASH , CARM Client Portal (CCP)systems is considered an asset.
- CCS designation completed or in progress is required.
- Ability to manage multiple priorities and work effectively in a team environment.
Join Our Team
At Cole International, we’re committed to building a workplace where collaboration, respect, and continuous improvement are part of everything we do. If you’re passionate about language, communication, and supporting compliance in a dynamic business environment, we encourage you to apply and grow your career with us.
